Here is the information you as parents need in order to get the information that is in your file. If you are told you can’t get it show them this. They will of course redacte what they don’t want you to see. However, get what you can.
Release of Information When Parent/Guardian is Alleged Maltreater
If the parent/guardian requesting the information is the alleged maltreater, additional decisions are required prior to allowing access to case files.
• First determine if the release of information will put the child at risk of harm. If risk will likely occur to the child, information should not be released.
• If the child will not be placed at risk, contact the District Attorney or local law enforcement to determine if criminal action is likely to be brought against the parent. Case material is not released if law enforcement officials believe that the criminal case will be placed in jeopardy.
Release of information when the alleged abuse occurs in a third party setting
Information may be shared with parents when their child was abused in a third party setting: e.g. a school, child care center or residential facility.
Parents may request information if their child is interviewed, as part of an investigation being conducted in such a setting, even if their child was not abused. In this case, information that an investigation is occurring may be released, and non-identifying information concerning the outcome of the investigation after it is completed may be shared.
Instructions for releasing information
Follow these steps when releasing information to a parent/guardian:
• Provide copies of the following at no charge:
Form Safety Plan
Case Review Forms/Summaries
Service Plan, Goals and Objectives
Court petitions and orders
• Provide any other releasable material at a cost of no more than 25 cents a single side and/or duplex page. Advise the parent in advance of the cost of items that are not free and that payment for material is made upon receipt. Payment may be requested in advance of copying. Establish procedures within county departments to assure accountability for any funds collected;
• Edit information provided to the parent. Obliterate any information not releasable. Accompany expunged portions by a statement informing the parent of the type of report or information being withheld and why;
• Provide releasable material to the parent within ten (10) working days of the receipt of the oral or written request;
• If the parent originally or later requests to see/review information which the county department cannot release, give the parent a list of primary sources and a general statement of the type of information being withheld. Complete the “Non-Objection to Subsequent Release of Information by Primary Source” Form and give this to the parent/guardian (See Section X, Forms); and,
• Information in the case file on a spouse or other adult family member will only be released with a written authorization signed by the person that the requested information concerns.